Frequently Asked Questions:

What is the cost?

What delivery turn around time can I expect?

What coatings are available?

Can Replaceable Drill Tips be reconditioned?


Can I get advanced prices before shipping or phone quotes?

Can I ship directly to AWD?

Do you recondition other brands?

What geometries are available?

What areas and industries do you service?


Are there handling and drill management programs?

Do you offer other specialized services?


Do you recondition End Mills?

1. What is the cost?

Our competitive pricing, multiple volume discounts brackets and no minimum or maximum policy makes AWD’s reconditioning economical for companies of every size.

2. What delivery turn around time can I expect?

We pride ourselves on consistently providing the best delivery turn around times in the industry.
Standard delivery is 10 days or less, including standard coatings. Uncoated drills can usually
ship in less than a week.

3. What coatings are available?

All industry standard coatings are available, including specialized application and material specific coatings, where applicable.

4. Can Replaceable Drill Tips be reconditioned?

Yes. AWD is authorized and experienced in reconditioning replaceable drill tips such as Seco Crown Loc, Sumitomo SMD, Precision Twist Hydra-Drill, and the Iscar and Ingersoll styles. Wear and condition may limit reconditioning.

5. Can I get advanced prices before shipping or phone quotes?

Yes, however they can only be estimates. Many factors such as, drill condition prior to reconditioning, coating requirements etc. may impact individual drill costs.

Upon receipt, all drills are inspected, classified for condition and work to be done, coating requests and any other requirements. Any quantity discounts will be applied. Firm prices will then be provided.

6. Can I ship directly to AWD?

Yes, end users can ship direct to AWD and AWD will drop ship back, reducing cost, time, and handling. The appropriate AWD authorized distributor will receive the order acknowledgement as applicable.

All out-going shipments are insured.

7. Do you recondition other brands?

AWD is a full service reconditioning facility, servicing all brands, types and styles.
Solid Carbide, coolant & non-coolant, Carbide Brazed Tip, Replaceable Carbide Tips.

8. What geometries are available?

AWD offers a vast and diversified library of factory style standards or over 140 specialized material or application geometries specifically developed to improve life and performance or problem solving requirements.

9. What areas and industries do you serve?

AWD is a nationally recognized reconditioning facility, serving hundreds of companies, every industry and drilling application, through an organization of authorized distributors and strategic partners throughout North America. Canadian customs issues are not a problem.

10. Are there handling and drill management programs?

AWD offers a wide range of flexible programs from: free reusable shipping containers, packaging,
labeling, laser identification, inventory management and scheduled releasing and more.

11. Do you offer other specialized services?

Reconditioning of step drills, extended length drills, diameter reduction, length changes, special coatings and treatments. Just tell us your specific needs.

12. Do you recondition End Mills?

No. Drilling represents a huge expense in most manufacturing operations. Our performance proven programs focus on customer simplicity, efficiency and total cost reduction.